Refund Policy

Refund Policy – BacZen

At BacZen, we are committed to providing quality services to facilitate the management of your bins and bulky items. To ensure complete transparency with our customers, here is our refund and cancellation policy.

1. No refund

All payments made for our subscriptions and services are non-refundable. Once a subscription has been purchased and payment has been made, no refunds, full or partial, will be given, even if the service has not been fully used.

2. Cancellation of subscription

Our subscriptions can be canceled at any time without additional fees. Once canceled, no future payments will be charged, but the service will remain active until the end of the current subscription period.

3. Cancellation procedure

To cancel your subscription, you can:

• Log in to your BacZen account and follow the cancellation instructions.

• Contact us by email at [your email address] with your name and subscription details.

We remain at your disposal for any questions or assistance regarding your subscription. Thank you for trusting BacZen with the management of your bins and bulky items!